PRODUCT UPDATES
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Arti
Arti Policy & Quote Comparison v1 is live.
The Policy Comparison quick action takes one to three policies or quotes. Arti compares their limits, deductibles and premium and ranks like-for-like quotes best first, saying who each one suits; with two, it names the one it prefers. It is on the Quick Actions rail and in the Marketplace for everyone with Arti, and a fault that stopped some comparisons from finishing is fixed. Released October 30.

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Timeline items open in place.
Clicking a call, email or activity on a customer’s Timeline opens it right there instead of taking you to another page, so you keep your place.
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A calendar view of the Timeline.
The Timeline has a calendar view that lays out everything that happened on an account by day.
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Lost reasons.
Closing an opportunity as Lost asks why, so the agency can see why deals are lost. After a Lost close, Grid offers to close the account’s other open activities too.
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Premium terms and annual totals.
Policies and opportunities record their premium term, so a 6-month policy is counted correctly in annual totals. Marketing shows each quote’s term and dates.
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One row per customer.
The Customers list and search no longer show the same customer more than once.
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Search finds every customer again.
The search bar at the top finds any customer in the company, not only the ones in your own book.
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Search all past opportunities.
Past search looks through every past opportunity, not only the ones already loaded on screen.
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The GridCom tab on an opportunity.
An opportunity’s side panel has a GridCom tab with the calls, texts and emails for that deal.
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Push one conversation to several activities.
A call or email can be pushed to more than one AMS activity at once.
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My Activities and bulk close.
A My Activities view shows only your own activities, and bulk close works even when the activities still have open tasks.
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Assignments skip agents who are out of office.
New leads and preset assignments no longer go to an agent who is marked out of office.
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Pending-cancel policies and billing type.
Policies show when they are pending cancellation and how they are billed. A DBA name now goes to Epic.
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Market a whole bundle at once.
A bundle of policies can be sent to a carrier as one submission, with the Epic documents and filled forms attached to the carrier email.
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Reminders you can snooze.
Reminders can pop up as a card and be snoozed.
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Fixes.
The Timeline filter menu is easier to use, the forms search resets properly, and the policy picker works from the keyboard. Items due today have their own color. A collapsed side panel opens again when you click into it.
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EZLynx Rater.
Agencies that connect EZLynx Rater can send applicants to it, compare quotes and answer carrier questions from Grid.
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Loss runs from LossRunPro.
Agencies that connect LossRunPro can request loss runs from Grid.